Cycle understands the fundamental importance of privacy, data protection, and security. We take your privacy seriously and are committed to safeguarding your personal data.
Types of Data We Collect and How We Collect It
Data you provide
When you interact with us, we collect and process personal data from your online activity, your use of devices, products or services. This data can be used to help you register for updates, deliver products or services to you or improve the way we or our products work with you. This data may include:
- Update information such as your name, title, date of birth, gender, company, profile photo, email address, mailing address and phone number.
Payment information such as your billing address, credit card, debit card or other payment method.
- Other information such as your occupation, employment details, academic institution details and residential address.
Data we automatically collect
We also process information when you use the Cycle Website or services. This information includes IP addresses, login information, device IDs, time stamps, authentication records, location information, carrier service used, signal strength, the origin, destination, type and quantity of traffic passed and other operational data.
Data we collect from third parties
We may receive your personal data from third parties such as social network platforms, partners and other sources. This information is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your personal data is handled by third parties so if you have any questions you should contact the relevant third party for further information about your personal data.
How We Use Personal Data We Collect
We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.
- provide you with alerts, products, promotions, services, newsletters, invitations and other information about health topics and disease states in accordance with your preferences;
- respond to correspondence that we receive from you (in particular with regard to a report of an adverse event);
- provide you with additional information that might be of interest to you;
- operate our business;
- improve our services and products;
- deliver our products and services;
- process, complete and fulfil your requested transactions;
- identify you and manage any accounts you hold with us;
- customize our website and its content to your particular preferences;
- notify you of any changes to our website or to our services that may affect you;
- help diagnose problems with the servers.
- host discussions, blogs and information to encourage knowledge sharing and effective collaboration;
- investigate and prevent security incidents such as breaches, attacks and hacks;
- aggregate your information in an anonymised form to generate usage statistics;
- display content and advertising, including third-party advertising, that we believe might be of interest to you;
Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. We will seek your consent to send you direct marketing.
Process and storage
Sharing and Disclosure
We may share your information across the Cycle corporate group in order to provide, maintain and develop our products and services.
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
Service Providers and Other Third Parties
We use a variety of third-party service providers, independent contractors, agencies, approved distributors and consultants to deliver and help us improve our products and services. Service providers may be within or located outside the EEA. We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services.
Data Aggregation and Analytics
We may collate your personal data you provide to us or we collect and use it anonymously for analytics, benchmarking and to effectively monitor the website and improve your user experience.
We take reasonable steps to safeguard the personal information that you provide to us. You acknowledge that the use of the internet is not entirely secure. For this reason Cycle cannot guarantee the security or integrity of any data transferred over the internet, and the information that you provide to us is at your own risk.
To the extent permitted by law, Cycle may review, scan or analyse communications for fraud prevention, investigation, regulatory compliance, risk assessment, research, product development, and customer support purposes.
We use industry-standard encryption technologies when transferring and receiving personal data, and network access control technology to limit access to the systems on which personal data is stored, and we monitor for possible vulnerabilities and attacks.
If you become aware that there has been a breach in security of any of the personal data that we store or that is stored by our third-party service providers, please contact us via the instructions provided in the Contact Us section below.
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and / or take steps to anonymise it.
You have the following rights (if applicable):
You have the right to request a copy of the personal data we are processing about you.
You have the right to have incomplete or inaccurate personal data that we process about you rectified.
You have the right to request that we delete personal data that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
You have the right to restrict our processing of your personal data where you believe such data to be inaccurate; our processing is unlawful; or if we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish us to delete it.
You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you.
Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us at email@example.com.
You can make a request to exercise any of these rights in relation to your personal data by sending the request by mail to Data Protection Office of Cycle Pharmaceuticals Ltd, Bailey Grundy Barrett Building, Little St.Mary's Lane, Cambridge, England, CB2 1RR or email to firstname.lastname@example.org. For your own privacy and security, at our discretion we may require you to prove your identity before providing the requested information.
We do not knowingly collect or solicit personal information from anyone under the age of 18 without prior parental or authorized caregiver consent. If you are under 18 please do not attempt to register for the services on our website or send any personal information about yourself to us. To the extent that you are under 18, please have your parent or authorized caregiver register for the services on our website. If we learn that we have collected personal information from a child under age 18 without obtaining prior parental or authorized caregiver consent we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at email@example.com.
To contact us, please email firstname.lastname@example.org or write to us at:
Data Protection Office
Bailey Grundy Barrett Building
Little St.Mary's Lane
If you are based in, or the issue relates to, the UK, you can contact the Information Commissioner’s Office at the following address:
Information Commissioner’s Office
Alternatively, you can use an online form via the Information Commissioner’s website.
If you are based in, or the issue you would to complain about took place elsewhere in the EEA, please visit this website for a list of local data protection authorities in other EEA countries.
If you are based in, or the issue relates to, the US, you can contact the Federal Trade Commission at the following address:
Federal Trade Commission, Bureau of Consumer Protection, Division of Privacy and Identity Protection
Federal Trade Commission (Headquarters)
600 Pennsylvania Avenue, NW
Washington, DC 20580
Alternatively, you can use an online form via the Federal Trade Commission website.
If you are based in, or the issue relates to, Canada, you can contact the Federal Trade Commission at the following address:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Alternatively, you can use an online form via the Office of the Privacy Commissioner of Canada website.
GL-0026 Date of Production: October 2019
Copyright © 2019 Cycle Pharmaceuticals Ltd. All rights reserved.